Question 1

Who can sign up for classes?

Accepted Answer

Play And Talk With Us is an inclusive program that welcomes neurodiverse and neurotypical learners. We are a skill building program that focuses on developing play and social skills.

Enrollment is contingent on review of parent and teacher/therapist intake forms to ensure complimentary grouping of students. If a child has an IEP or a 504 plan, we request that for review.  Classes are designed for children who need direct instruction to support play and social skills.

We welcome learners of all abilities and have class options for children in a wide variety of educational programs.

At this time, we can not support behavior reduction needs. If you have questions about this, please reach out to talk further.

Question 2

Are Play & Talk classes a drop-off program?

Accepted Answer

We are a primary a drop-off program.

We do offer parent/caregiver-child classes, such as Play In Nature. If that is the case, it will be specified in the class description.

Question 3

What is your sick policy?

Accepted Answer

Children should be fever free for 24 hours in order to attend class. If your child is displaying any sick symptoms, we ask that you keep your child home.

Question 4

What happens if we miss a class?

Accepted Answer

Weekly Social Skills Classes and Little Learners Club: We offer a one-class make up class for each Session on a specific identified date. Sessions typically run for 6 to 8 weeks, depending on the class. A make-up date is posted for each class being offered. We welcome anyone who misses a class to join the make-up session. No alternate make up sessions are available.

Summer Camp: No make up classes are provided.

Play Clubs: No make up classes are provided.

Play In Nature: A make up class is provided for classes cancelled due to inclement weather. No other make up classes are provided.

Question 5

My child uses an alternate form of communication, can they attend?

Accepted Answer

Absolutely! Please join us! We are trained in PECS, AAC devices, and sign. If your child uses PECS or an AAC device, please send them with it!

Question 6

My child is not potty trained. Can they still join?

Accepted Answer

Yes! We ask that parents remain on site to support their child with toileting needs during after school social skills classes.

Children who are not potty trained will be admitted to summer camp and/or play clubs on a case-by-case basis depending on the level of support needed.

Children who are not potty trained are welcome to join Little Learners Club.

Question 7

What form of payment do you accept?

Accepted Answer

We accept check or Zelle only.

Question 8

Do you accept insurance or FSA?

Accepted Answer

No. We do not accept insurance or FSA.

We can provide families with a detailed superbill after the completion of a Session of classes that families can submit to their own insurance company. We would require additional information from families specific to diagnosis and will communicate that if a superbill is requested. We do not guarantee insurance reimbursement or partial reimbursement, as we are an out-of-network provider.

Note that superbills can only be provided for Sessions (weekly classes throughout the school year), our summer camp program, Little Learners Club, and one-on-one parent and/or child services.

Superbills cannot be provided for school consultations, parent workshops, Play Clubs, or nature classes.

Question 9

When is payment due?

Accepted Answer

Payment is due in full prior to the start of a program. Families will received an invoice with their confirmation enrollment email that includes a due date, which is typically 1-2 weeks from receipt of invoice, depending on the program.

Question 10

What is your refund policy?

Accepted Answer

After School Social Skills: Refunds will be processed in full when requested two weeks or more prior to the first class of the season, less a $40 administrative fee. If cancellation is requested after the season has begun, a refund will be issued less any completed classes and the $40 administrative fee. No refunds can be processed within the last two weeks of a season.

Camp: Refunds will be processed in full when requested one week or more prior to the first day of the registered camp week(s), less a $40 administrative fee. If cancellation is requested within the 7 days leading up to the registered camp week, no refund will be issued since staffing and materials have already been arranged.

Little Learners Club: Refunds will be processed in full when requested two weeks or more prior to the first class of the season, less a $40 administrative fee. If cancellation is requested after the season has begun, a refund will be issued less any completed classes and the $40 administrative fee. No refunds can be processed within the last two weeks of a season.

Play Clubs & Enrichment Drop In: Refunds will be processed in full when requested one week or more prior to the first day of Play Clubs or Enrichment Drop In, less a $10 administrative fee. If cancellation is requested within 6 days of the Play Club or Enrichment Drop In date, no refund will be issued. If advance notice is provided within this 6-day window, a credit toward a future Play & Talk program may be offered. No refund or credit will be offered if no notice is given.

Play In Nature (Fanwood location): Refunds will be processed in full when requested one week or more prior to the first day of the season, less a $25 administrative fee. If cancellation is requested after the season has begun, a refund will be issued less any completed classes and the $25 administrative fee. No refunds can be processed within the last two weeks of a season.

Play In Nature (Mountainside location): Registrations, cancelations, and refunds are subject to the Mountainside Recreation Department’s rules and guidelines.

FAQs